Giving and Receiving Feedback
As with all our programs, we can deliver the workshop in full with flexible delivery timescales or collaborate with our client support team to focus on specific topics that meet the needs of your teams.
Workshop Topics:
- Linking business objectives with meaningful, regular feedback
- Moving beyond "tick-the-box" exercises: Performance appraisal, objective setting, and measuring progress
- Effective daily performance management
- Continuous performance management: Keeping things focused and on track
- Why the "sandwich feedback" model is outdated
- Making feedback a way of life: Building a safe environment to foster discussion and boost performance
- Receiving feedback as a gift: Developing self-awareness and reducing defensive reactions
- Understanding and addressing blind spots
- Raising awareness of the "iceberg of ignorance"
- Mastering active listening skills
- The power of introducing "one-on-one" meetings
- Understanding feedback mismatches: 360, group, and one-on-one feedback
- Reflecting on feedback missteps: Why we sometimes get it wrong
- Why managers may struggle with listening
- Best practices for giving and receiving feedback
- Delivering difficult messages constructively
- Managing your inner voice: Addressing managers' worries
- The art of delivering meaningful behavioral feedback
- Providing productive developmental feedback: Approaching conversations with a mindset of support and growth
Workshop Options:
- A fast-track, 1-day session
- A comprehensive, 2-day masterclass