
Mastering the Difficult Conversations
Workshop Highlights:
- Understanding Difficult Conversations: Build a foundation of what constitutes a difficult conversation and explore why we reinforce these beliefs through our thoughts and feelings.
- Self-Reflection and Behavior: Dive deep into your own behavior and learn how to break away from negative thought patterns.
- Effective Preparation: Discover strategies to prepare for conversations without overthinking or expecting the worst.
- Managing Reactions: Respect that others will react, understand why this happens, and learn techniques to mitigate negative outcomes.
- Confident Feedback Conversations: Gain practical insights into holding confident and constructive behavioral feedback conversations that support workplace success.
- Primitive Behaviors and Emotional Reactions: Develop a deeper understanding of the drivers behind primitive behaviors and emotional responses.
Workshop Options:
- A fast-track, 1-day session
- A comprehensive, 2-day masterclass.