Resolving Workplace Conflict 

Outlined below are detailed examples of some of the workshops we offer. All workshops can be delivered flexibly to suit your needs—whether over one or two days or, where suitable, online. However, this is just the beginning! The examples below will give you an idea of the range and adaptability of our offerings.

We take pride in designing workshops tailored specifically to your requirements. Please get in touch, and we’ll customize a solution for you—it’s as simple as that!

Here are some of the workshops we can offer:

  • Performance Appraisal
  • Coaching and Mentoring
  • Motivation
  • Effective Delegation
  • Developing Your Emotional Intelligence: A Manager’s Guide to Self-Development
  • Human Resource Workshops including: D&G, Managing Absence + many more

Either way, the impact will be transformational, and you won’t be disappointed.

Programme Highlights: Focus, Impact, & Outcomes

Understand the complexity of conflict and how to recognise the signs to intervene effectively at key stages. Develop a deeper understanding of where conflict originates and how to create a team environment that reduces its impact. Recognise the triggers and hooks that escalate the potential for conflict. Explore the true impact of perception and perspectives—their power, and how what we think can influence how we feel.

Heighten self-awareness and remain mindful of the shadow we cast, whether intentionally or subconsciously. Appreciate the practical benefits of confronting views and beliefs in a constructive manner—it doesn’t have to lead to conflict. Harness the power of SFBI: understanding the situation, how it makes us feel, the behaviours it creates, and its impact on ourselves, our team, and others.

Master techniques for managing emotions with practical tips, strategies, and interventions. Consider external factors that may contribute to the emergence of conflict in the workplace. Be aware of ego states and values, and how they may influence conflict. Recognise the true cost of conflict, including its impact on the bottom line and its reinforcement of negative workplace cultures.

Gain a deeper understanding of transactional analysis—how tone and manner significantly influence outcomes. Engage in continuous reflection to raise personal awareness. Identify personal conflict-handling modes and learn when to apply different approaches for maximum impact in various situations.

Workshop Options:

  • A fast-track, 1-day session
  • A comprehensive, 2-day masterclass.